Brand Fish is a leading and committed creative design agency. At Brand Fish, it’s our prime concern to value your privacy and build trust.
We protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
We never sell your personal information for any purpose, to any third party.
Brand Fish can access and use your provided information for marketing purposes, only after your approval.
We are available at your service round the clock. Feel free to contact us for any queries or provide us with your valuable feedbacks.
Brand Fish collects data to work effectively and deliver you the best experiences with our services. You provide some of this data directly, such as when you create a Brand Fish account, submit a query on website design, ask to make an animated video, upload a document to make brochure, or contact us for support.
We also use services from other companies to help us determine a location based on your IP address in order to customize certain services according to your location. The data we collect depends on the services and features you acquire, and includes the following:
Your business name, email address and contact preferences.
Your name, contact details and other personal information.
We collect passwords and similar security information used for authentication and account access.
We collect data about you such as your country and preferred language.
We collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned. This includes: the taglines of your logos, the content of your website, brochure, stationery, video and other work related documents. It also includes the content of your communications sent or received, such as the:
Subject line and body of an email,
Text or other content of an instant message,
Audio recording and transcript of a voice message you receive or a text message you dictate.
Additionally, when you contact us, such as for customer support, telephonic conversations or chat sessions with our representatives, it may be recorded and monitored.
We will gather and use individual data exclusively with the goal of satisfying those reasons indicated by us and for other good purposes, unless we get the consent of the individual concerned or as required by law. We will only retain personal data only till it completely fulfils the desired purpose.
We collect data that is necessary to process your payment if you make purchases, such as your credit card number (payment instrument number), and the security code associated with your payment instrument.
We collect data about your experience with our service. This includes data, such as the web pages you visit, the search terms you enter, the features you use, and the items you purchase. This also includes data about your device, about the network, regional and language settings, including IP address, operating system, device identifiers, browser or other software you use to connect with our services. It also includes data about the performance of our services and any complications you experience with them.
We use your information in order to provide you with the best service and, on your behalf, to your targeted visitors and customers. This includes providing you with impeccable customer support, which requires us to access your data to assist you. Some other ways we use to access your information are listed below:
We may use your data for our internal purposes to create and provide new services, features or content.
We occasionally send you communications regarding our services and your project (e.g. announcements, billing-related matters, welcome email and wishes, changes to our services or policies).
This will only be possible if you have given us the consent to use your information for marketing purpose. For example, sharing your project on our website, using your testimonials etc.
If we obtain a subpoena or other legal request from legal professionals, we may need to inspect the information we hold to dictate how to respond.
To make our site easier to use.
For security reasons.
To provide you with personalized content.
To improve our services.
To advertise to you for better services.
All the rights of the finalized logo, website, stationery and animation has created and designed for Brand Fish clients who assigned us to do work for them. Brand Fish does not hold any rights of the work created. This provision is only permissible when the final payment has been received from the client.
Our clients are free to register their logo created by Brand Fish under their company name or trademark. However, Brand Fish would not be responsible for the infringement of any design. Neither we are responsible of an event of a plagiarized name nor do we provide registration services to our clients.
Brand Fish services are not proposed for and may not permissibly be used by individuals under the age of 13. If it comes to our knowledge that we have collected information from such a person, we may delete this data without any notice.
Initially, I was scared to take any service from Brand Fish but their impeccable profile made me think otherwise. Honestly, I think it was the best decision I ever made. Brand Fish guided me to choose the best logo design when I was confused myself of design specifications. I am completely satisfied with their services and will come back to them whenever required.
We contacted Brand Fish to develop a corporate identity for our startup business. We were amazed by their competitive price packages that did make us wonder about the quality of their service. But they defied the odds and delivered us an excellent service that far exceeded our expectations.
Customizable with many rounds of revision, the developers at Brand Fish understood my design specifications and delivered exactly what I had in mind.
The greatest thing about Brand Fish is that their designers and developers team continuously stays connected with the customer. They have valued our suggestions and feedbacks and have never refused to our request for modifications to the web design which we greatly appreciate
For designing the logo of our small company, we needed a unique and a creative design that easily fitted our budget range. Brand Fish became our savior and crafted a logo that became seamless with our brand identity. Completely satisfied by their performance.